Q: My sister-in-law just asked me why I haven’t worn the jacket she gave me for my birthday. I dodged the question because I didn’t want to tell her that I returned it. What should I say?
A: When you receive a gift that’s not quite right, you have two choices: Grin and bear it, or politely ask the giver if she’ll mind if you exchange it. Since you’ve already acted, now you are stuck. You’ll have to tell her what you did. Express your gratitude first, so that you don’t hurt her feelings. Say, “Maggie, I loved the color, but the style wasn’t right for me. I exchanged it for this blazer. I hope you don’t mind.”