The most essential words in the vocabulary of courtesy are nearly effortless to say, but convey a wealth of meaning to others. Small kindnesses can go almost unnoticed if people are too busy or too self-absorbed to care (a stranger makes room on the elevator for a new passenger or picks up and returns something that was dropped). Expressing thanks to everyone who provides a service or does a kindness is the hallmark of civility.

April 2, 2019

April 2, 2019 0 Comments
April 3, 2019