Etiquette Daily
"I'm Sorry" The most essential words in the vocabulary of courtesy are nearly effortless to say, but convey a wealth of meaning to others. Making and accepting apologies gracefully are acts of courtesy and maturity. Saying "I'm sorry" is important for matters big and small. Sincere apologies can defuse volatile situations, since it's hard for most people to remain angry with someone who takes responsibility for his own actions. "I'm sorry" is also one of the simplest and often kindest ways to express sympathy or regret.

April 19, 2019

April 19, 2019 0 Comments

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