Q: A friend who was laid off a few months ago just heard about a job in my office and wants me to recommend her. Problem is, I don’t think she’s qualified. How honest should I be with her?
A: Even if she’s in dire straits, you need to be up front with her, which won’t be easy. Tell your friend you think the world of her but don’t believe this job is the right fit. Then, give her a specific-and true-reason why, for example, “They expect five years of experience in customer service for this kind of position.” Finally, offer to help in some concrete way, such as redesigning her resume or calling her with any leads you hear about in her field.